Three roles available, Melbourne based, Adelaide based, and Hunter New England based.

+ Join a forward-thinking, inclusive and diverse team, who will always have your back
+ Not just a job. As we grow, you do too. Realistic career opportunities!
+ Do something truly meaningful – contribute to enhancing health and aged care

About the Role:
Working in the field, you will contribute to exceptional client outcomes. Add your skills to install, as well as service and support our high-end communication systems. These include Nurse Call Systems, Patient Entertainment Systems and Resident Engagement Systems amongst other cutting-edge solutions.

Some key responsibilities:
Project installations:
+ Enjoy varied project involvement, i.e., new builds, retrofits, and upgrades
+ Conduct systems installations in line with Company Standard Operating Procedures
+ Work to the project schedule as directed
+ Participate in the provision of detailed documentation to enable control of all project variations
+ Understand project deliverables and the KPI’s to measure output
+ Be part of project handovers and debriefs as required
+ Participate in system commissioning

Service and Support:
+ Visit client sites to attend to:
+ Preventative service and maintenance per contract and reactive service calls
+ Perform fault finding and repairs as required
+ Take responsibility for service outcomes which will result in high customer satisfaction
+ Complete detailed service reports for works undertaken
+ Liaise with clients and providing a high level of support and communication
+ Serve on the on-call roster

About You:
Technology is your passion. You enjoy solving problems and thrive on tackling difficult challenges as well as finding creative solutions. If you don’t know the answer you will persist to find it. You are a stickler for detail, and believe that anything worth doing, is worth doing right. You can think on your feet and are a self-driven continuous learner.

Your Qualifications / Skills / Experience:
You possess:
+ A current Australian Drivers License
+ A Bachelor’s degree in IT or Electrical Engineering OR a Cert III or IV Telecommunications/Electronics or IT Networking
+ Strong interpersonal and communications skills
+ Good problem-solving skills
+ The ability to collaborate with a variety of stakeholders at all levels
+ Working knowledge of common software packages such as Microsoft Office & Email applications
+ A willingness to travel within NSW, servicing our customer base and be part of the rotating on-call roster
+ Ability to work in differing environments, ranging from Clinical Environments to Construction Sites

Previous experience with IPTV, Messaging and Integrated solutions will be highly regarded.

Benefits:
+ A fully maintained company vehicle
+ Company laptop and mobile phone and all tools required for this role
+ Continuous learning and development opportunities
+ Join a forward-thinking, inclusive, and diverse team, who will always have your back

Next Steps:
If this sounds like the opportunity you have been waiting for, we would love to hear from you. Please apply with a supporting cover letter via the ‘Apply Now’ button without delay.

Please apply with a covering letter and current CV to people@rauland.com.au

Rauland is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.