Working in the field, you will contribute to exceptional client outcomes. Utilise your skills to install, as well as service and support our high-end communication systems. These include Nurse Call Systems, Patient Entertainment Systems and Resident Engagement Systems amongst other cutting-edge solutions.
Some key responsibilities:
Visit client sites to attend to:
+ Preventative service and maintenance per contract; and
reactive service calls
+ Perform fault finding and repairs as required
+ Take responsibility for service outcomes which will result in high customer satisfaction
+ Complete detailed service reports for works undertaken
+ Liaise with clients, providing a high level of support and communication
+ Serve on the on-call roster
+ Assist with project installations / delivery as needed
Technology is your passion. You enjoy solving problems and thrive on tackling difficult challenges as well as finding creative solutions. If you don’t know the answer you will persist to find it. You are a stickler for detail, and believe that anything worth doing, is worth doing right. You can think on your feet and are a self-driven continuous learner.
Your Qualifications / Skills / Experience:
+ A current Australian Drivers Licence
+ Strong interpersonal and communications skills
+ Qualifications in Electrical, Electronics, IT / Networking, Telecommunications or relevant experience
+ Good problem-solving skills
+ The ability to collaborate with a variety of stakeholders at all levels
+ Working knowledge of common software packages such as Microsoft Office & Email applications
+ A desire to work across the Greater Sydney Region, with a willingness to travel within NSW where required to service our customer base and be part of the rotating on-call roster
+ Ability to work in differing environments, ranging from Clinical Environments to Construction Sites
+ A Construction Industry White Card and a Structured Cabling Endorsement will be an advantage
+ A fully maintained company vehicle
+ Company laptop, mobile phone and all tools required for this role
+ Continuous learning and development opportunities
+ Join a forward-thinking, inclusive and diverse team, who will always have your back
+ Great job security
+ Generous Parental Leave Benefits
+ Employee Assistance Program
Culture and benefits
We are committed to helping our team reach their highest potential and maximise their career success. Our dedication to those we serve propels our company forward, creating a fantastic chance for passionate individuals to advance and excel with a top care technology company with countless growth possibilities.
Please apply with a covering letter and current CV to firstname.lastname@example.org.
Inclusion and diversity at Rauland
We are committed to inclusion and diversity in everything we do. We celebrate and value people of all backgrounds, origins, gender identities, ethnicities, sexual orientations, bodies, abilities and ages. We welcome and encourage applications from all these groups, especially from our Aboriginal and Torres Strait Islander communities.