+ Entry level opportunity for recent graduate or certificate holder
+ Job security and realistic career growth opportunities
+ Learn to install, service and support integrated communications technology solutions

About the role:
Join our outcomes and customer focused team in Victoria!

Working in the field, you will learn to service and support our high-end communication systems, including Nurse Call Systems, Patient Entertainment Systems and Resident Engagement Systems, amongst other cutting-edge solutions

Reporting to the Service Manager in Victoria, you will build on your technical, communications and data knowledge:
+ Provide reactive and preventive service and maintenance to the Rauland client base
+ Communicate actively with the Service Team to keep information relating to job progress current
+ Take responsibility for service outcomes which will result in high customer satisfaction
+ Provide detailed documentation to enable reporting of service tasks
+ Coordinate resources as applicable (equipment, parts, labour, sub-contractors)
+ Maintain accurate records for all labour and parts charged to each work order
+ Participate in system commissioning
+ Participating in the on-call roster

About You:
You enjoy solving problems and thrive on tackling difficult challenges as well as finding creative solutions. If you don’t know the answer you will persist to find it. You are a stickler for detail, and believe that anything worth doing, is worth doing right. You can think on your feet and you like learning new things.

Your Qualifications / Skills / Experience:
You possess:
+ A current Australian Drivers License
+ A Bachelor’s degree in IT or Electrical Engineering OR a Cert III or IV Telecommunications/Electronics or IT Networking
+ Strong interpersonal and communications skills
+ Good problem-solving skills
+ The ability to collaborate with a variety of stakeholders at all levels
+ Working knowledge of common software packages such as Microsoft Office & Email applications
+ A willingness to travel within Victoria, servicing our customer base and be part of the rotating on-call roster
+ Ability to work in differing environments, ranging from Clinical Environments to Construction Sites

Previous experience with IPTV, Messaging and Integrated solutions will be highly regarded.

Benefits:
+ A fully maintained company vehicle
+ Company laptop and mobile phone and all tools required for this role
+ Continuous learning and development opportunities
+ Join a forward-thinking, inclusive and diverse team, who will always have your back

Next Steps:
If you would like to gain a unique opportunity in this exciting environment, please submit your resume and a cover letter, now!

Please apply with a covering letter and current CV to people@rauland.com.au

Rauland is passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.