Smart, enterprise nurse call and communication platform connecting patients, staff and facilities
A scalable communication solution to improve response time and care.
Responder Enterprise is a centralised, scalable nurse call and workflow solution that facilitates future expansions and integrations of next-generation care technologies while keeping everyone connected.
Improve communication, care and efficiency.
Concentric Care Responder provides healthcare professionals with faster, real-time communication with care receivers via a smart communication and workflow solution, to improve response times and quality of care.
Enterprise nurse call features
High Availability
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Triple-node architecture
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Enterprise resiliency
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99.9% uptime
Survivability
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Continued operation during network events
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Operational resilience
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Localised fallback capability
Advanced Integrations
Enterprise integrations via HL7 defined protocols
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Electronic Medical Record (EMR) integration
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Patient administration systems
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Real-Time Locating System (RTLS)
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Clinical systems
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Messaging systems
Single Mobile Device Strategy
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One device for communication and workflow
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Reduced device burden
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Improved staff productivity
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Supports quiet care environment strategy
AS3811:2026 Ready
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Supports alignment with AS3811:2026 standards
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Future-ready architecture
Cyber Security
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Privacy protection
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Secure healthcare communications
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Enterprise-grade controls
Enterprise nurse call features
High Availability
-
Triple-node architecture
-
Enterprise resiliency
-
99.9% uptime
Survivability
-
Continued operation during network events
-
Operational resilience
-
Localised fallback capability
Advanced Integrations
Enterprise integrations via HL7 defined protocols
-
EMR integration
-
Patient administration systems
-
RTLS
-
Clinical systems
-
Messaging systems
Single Mobile Device Strategy
Responder Enterprise:
-
One device for communication and workflow
-
Reduced device burden
-
Improved staff productivity
-
Supports quiet care environment strategy
AS3811:2026 Ready
-
Supports alignment with AS3811:2026 standards
-
Future-ready architecture
Cyber Security
-
Privacy protection
-
Secure healthcare communications
-
Enterprise-grade controls
Connected Intelligence. Better Care.
Responder Enterprise delivers an enterprise nurse call system with intelligent workflows, location awareness, mobile communication and real-time insights to improve care delivery.
Converge Terminal
A modern bedside and staff workflow interface that improves communication, service access and clinical workflow delivery. Improves room experience for patients. Improves coordination and workflows for staff.
Intelligent Workflow with RTLS
RTLS integration enables staff location awareness, role-based and location-driven workflows for intelligent task assignment, escalation pathways and flexible staffing models. It allows for auto cacellation of tasks, all realising better staff utilisation, faster response times and greater efficiency.
Insight Analytics Integration
Coupled with Insight, the platform provides easy to use operational dashboards with real time visibility, performance trends and healthcare workflow analytics
Reach App Integration
Responder and the Reach App intelligently route alerts to the most appropriate staff first, enabling coordinated communication and workflow management from a single mobile device. This improves staff mobility and collaboration, reduces task delays and supports faster response time.
Critical messaging at the right time for the right person
Converge Terminal
A modern bedside and staff workflow interface that improves communication, service access and clinical workflow delivery. Improves room experience for patients. Improves coordination and workflows for staff.
Intelligent Workflow with RTLS
RTLS integration enables staff location awareness, role-based and location-driven workflows for intelligent task assignment, escalation pathways and flexible staffing models. It allows for auto cacellation of tasks, all realising better staff utilisation, faster response times and greater efficiency.
Insight Analytics Integration
oupled with Insight, the platform provides easy to use operational dashboards with real time visibility, performance trends and workflow analytics
Reach App Integration
Integration Responder and the Reach App, alerts are sent to the most suitable staff first, enabling coordinated communication and workflow management from one device. The single mobile device strategy enhances communication, messaging management, better staff collaboration, greater staff mobility, reduced task delays and faster responses.
Multi-disciplinary messaging solution across a healthcare network where staff can communicate with each other, with each other and care receivers, with innovative location based personal safety and mobile duress capabilities, while also providing centralise access to Electronic Medical Records (EMR), data entry/retrieval, communication, notifications, and more.
Faster, More Personalised Care
- Faster, targeted responses
- Improved task ownership
- Better patient communication
- Quieter, calmer care environments
Improved outcomes
Greater Clinical Focus
- Less manual administration
- Better workflow visibility
- Improved clinician efficiency
- More time for patient care
Operational Efficiency
- Lower ICT burden
- Simplified maintenance
- Streamlined upgrades
- Reduced lifecycle costs
“The new Responder system saved us tremendous amounts of time and made the units function much more efficiently.”
Nursing Professional Development Specialist
Schedule a demo
Contact us today to learn more about our healthcare technology solutions.
