Researching the outcome of the implementation of Concentric Care at Maitland Hospital, the team conducted a 12-month study, revealing significant improvements in alarm management and noise reduction.

Over the study period, the hospital recorded over 262,000 calls and alarms. Of these, 84.8% remained silent until escalated, resulting in a reduction of 1,940 hours of alarm noise across six inpatient units. This translated into approximately 80 full days of reduced alarm sounds.

High-priority alarms, mainly fall alerts for high-risk patients, still produced some noise but were restricted to critical situations. By preserving audible alarms for urgent needs, the platform minimised distractions for staff, allowing them to focus on alarms requiring immediate attention.