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Steve Gomes on Talking HealthTech podcast

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Original article by Talking HealthTech.

In this episode of Talking HealthTech, Steve Gomes, Managing Director of Rauland Australia and New Zealand, explores the evolving landscape of digital health and how technology continues to redefine healthcare services. 

His extensive experience in digital health provides a backdrop for examining the significant opportunities and challenges associated with integrating state-of-the-art technologies in healthcare settings.

This episode was recorded at the Rauland offices in Sydney, Australia.

A Pioneering Journey in Digital Health

Steve began his journey over three decades ago, working with digital technologies within healthcare systems. Over the years, he has witnessed the transformation of these technologies from being peripheral to becoming central to healthcare delivery. This evolution has primarily been driven by increasing clinician engagement and advanced system capabilities. Steve notes that engaging clinicians before deploying solutions is essential to ensure that what they’re creating fits seamlessly into their workflows.

The Role of Technology in Modern Healthcare

Modern healthcare is increasingly centred around innovative technologies that enhance patient care and operational efficiency. Rauland’s Concentric Care Platform, a key development since 2017, exemplifies such innovation, integrating various systems to provide cohesive healthcare solutions. Steve highlights how enterprise thinking, such as standardised digital patient records, is crucial in eliminating redundant technologies and fostering a more sustainable healthcare system.

Aged Care and Technological Adaptation

In addition to hospitals, Rauland places significant emphasis on the aged care sector, aiming to meet the technological expectations of an ageing population. With the increasing integration of technology in facilities, residents in aged care are afforded access to technologies that were not previously available. Recently, a Royal Commission into aged care further reshaped this landscape, prioritising technological advancements to enhance resident care. People seek technology that supports independence, even as they transition into aged care settings.

Creating a Quiet Environment with Smart Devices

One of the foundational concepts in Rauland’s approach is the creation of a quiet environment. By providing healthcare professionals with smart devices, notifications about patient care needs can seamlessly integrate into a clinician’s shift, minimising disturbances in patient environments. This initiative addresses issues like alarm fatigue, enabling more attentive care and contributing to a calmer hospital atmosphere. A quiet environment helps patients heal and enables staff to focus on critical tasks without distraction.

The Power of Seamless Integration

The success of Rauland’s technology hinges on its ability to integrate with existing systems within healthcare facilities—from electronic medical records to communication systems. This interoperability ensures that relevant information is accessible in real-time, providing a cohesive health ecosystem. Seamless integration is key to ensuring that our solutions fit into the complex web of healthcare operations without additional burdens on staff.

Empowering the Healthcare Workforce

Technology’s potential to enhance workforce efficiency is significant, allowing healthcare professionals to maximise their expertise. Care teams can streamline their focus and prioritise patient interactions by equipping registered nurses with smartphones for direct alerts. There is a need to empower registered nurses to focus on the patient care only they can provide.

The Importance of Partnerships and Collaboration

In the digital age, partnerships and collaboration are crucial elements for success in healthcare technology. Rauland’s emphasis on reducing system complexities within facilities is coupled with a commitment to sustainability and collaboration with other technology vendors. Their openness to utilising standard integration protocols, such as HL7 and FHIR, reflects an industry-wide shift towards cooperation. Working together across the healthcare vendor community ensures seamless integration and maximised benefits for professionals and patients.

Looking Towards the Horizon

As technology integration in healthcare continues to revolutionise the industry, organisations like Rauland are taking charge of creating smart, efficient systems that cater to the dynamic needs of healthcare professionals and patients alike. By embracing advancements and fostering collaboration, the healthcare sector can unlock unprecedented potential, ensuring a healthier future for all.

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