Behind every great business, there’s a great story. Here’s ours.

We have proudly served the healthcare industry for over 31 years, and while we’ve evolved through and experienced great changes in innovation - one thing has remained the same: the passion of our people, and the care they bring to our business and the 400+ customers our business cares for, every day.

Together, we’re proud to provide a new perspective on care for acute, aged and mental health care providers throughout Australia and New Zealand. Our platform, Concentric Care, delivers a single point of focus from a single trusted partner, providing a platform for change in the way clinicians and carers communicate, connect and care. Concentric Care provides our customers with a more complete, end to end technology experience, making the most of their investment in care.

From seamless solutions that work the way clinicians and carers do, to clear communication that saves lives—the future of healthcare is found in Concentric Care. With our platform every one of our solutions shares the same centre, connecting care between the people and places who need it most, while providing a vantage point on clinical and care outcomes for a better world.

Our platform partners.

Our technology partners play an important role in the innovation of our platform and the continued improvement of Concentric Care’s suite of solutions. Learn more about our leading industry partnerships.

  • Rauland AMETEK Inc.

    Through our strategic partnership with Rauland AMETEK Inc. in the US, we provide our customers with innovative Nurse Call solutions that change the way clinicians and carers communicate, connect and care.

  • Siemens AG

    Our longstanding partnership with Siemens AG, enables our customers the best access to industry-leading connectivity solutions in entertainment and engagement.

  • Tetronik

    Tetronik continues to transform customer communication with Concentric Care. Mission critical messaging solutions ensure customers receive the right messages, in the right places, at the right time, every time.

Working at Rauland.

With 31 years in the game, we have some of the best in the business on our team, and good times to boot. Discover more about the people, culture and careers of Rauland below.

It’s our people that make the platform.

With 215 staff across six locations throughout Australia and New Zealand, it’s the people behind the platform that create the industry-leading experience of Concentric Care.

Cam

Cameron Burt, Chief Executive Officer

Rachael Bissell, General Manager - NZ

Kristy Aspland, Manager - Business Services

Craig Byth

Craig Byth, General Manager - Client Services at Rauland Australia

Emarson Victoria, General Manager - Product & Experience

Vickie Knight, Clinical Services Executive

René Botha, Manager – People & Culture

Mathew McKernan, Managed Service and Support Manager

Wolf Beinlich, Client Services & Operations Manager - VIC, SA & TAS

Lucas Jordaan, Sales & Business Development Manager - VIC, TAS & SA

Mark Stevenson, Client Services & Operations Manager NSW

Tony Ellwood, Sales & Business Development Manager NSW & ACT

Jack Harris

Jack Harris, Clients & Operations Manager - QLD & NT

James Wright, Clinical Consultant – Digital Health

Will Hooke, Clinical Consultant – Digital Health

Lizzie Houghton, Clinical Consultant – Digital Health

Tracey Martin, Key Account Manager

Joanne Wilkinson, Account and Business Development Manager

Oliver Monch, Sales & Business Development Manager – QLD & NT

Elizabeth de Angelis, Account and Business Development Manager

Alison Lindqvist, Key Account Executive

Amanda Barbone

Amanda Barbone, Account & Business Development Manager

Darek Kosmalski, Customer Support & Pre Sales Engineer

Jadon Boyton, Junior Estimator

Leonie Mulheran

Leonie Mulheran, Corporate Accounts Manager - Residential Aged Care

Holly Williams, Account and Business Development Manager

Borg Sayabath

Borg Sayabath, Proposal & Delivery Manager

Tanya Bishop, Executive Assistant

Dennis Watts, Associate Product Manager

Sam Soubra, Head of Engineering and Delivery

Rebecca Attard, Fleet and Facilities Manager

Jenna Taylor, People & Culture Officer

Antonia Brockwell, Talent Acquisition Officer

Kathryn Ransley, UX/UI Designer

Vera Morgan, Digital Content Creator

Josh Stranger, Graphic and Multi-media Designer

Aaron Harvey, Service Manager

Bill Chan, ICT Delivery Manager

Jason Govan, Product Manager

David Michelsen, Accounts Manager - Residential Aged Care

Alan Cavell, Sales and Business Development Manager

Charles Chan, Project Manager

Danielle de Nysschen, Engagement and Wellbeing Coordinator

Dougal Alexander, Account & Business Development Manager

Rebecca Mollard, Account & Business Development Manager

Meet more of our teamShow less of the team

Our Board Members.

Meet our Board with over 35 years of in-depth knowledge and experience in the healthcare and technology industry.

  • Steve Gomes, Executive Director and Chairman

    With over 35 years in the industry, Steve's focus is on working with the healthcare community to create solutions that help them collaborate, make improved clinical decisions, and provide patient-centred care.

    Throughout his career Steve has enjoyed driving the transformation of healthcare technology and communications to deliver better healthcare outcomes.

    Steve is incredibly proud of the team at Rauland Australia and Rauland New Zealand who come to work each day ready to push the boundaries and deliver innovative healthcare communication solutions that are robust, yet flexible enough, to stand the test of time.

  • Charles Lynam

    Charles Lynam, Advisory Board Member

    Charles joined Rauland’s new Advisory Board in 2021.
    Charles has extensive experience in advising small and large businesses on growth, operations, governance, post-merger management and project evaluation, in Australia and overseas.

    At Macquarie Bank he led the healthcare banking segment, was the global Chief Operating Officer for Macquarie’s investment advisory business, and a leadership team member of various private equity funds where he undertook deal assessment and negotiation.

    Previously he worked as a consultant with McKinsey & Co. advising clients globally on post-merger management and operational improvement, and he is currently a health-technology business investor and executive director.

    He has undergraduate degrees in engineering and computer science from the University of Sydney, and an MBA from the Australian Graduate School of Management.

Our Leadership Team.

Meet the leaders driving innovation and growth of our Concentric Care platform.

  • Cam

    Cameron Burt, CEO

    Cameron joined Rauland Australia and New Zealand in 2021, bringing a wealth of health tech and leadership experience to the company.

    He has an extensive background working with health departments and healthcare organisations on large scale and complex change programs, both in Australia and overseas. Passionate about emerging technologies and healthcare, Cameron's focus is on helping organisations leverage technology to deliver better health outcomes.

    Cameron has played a pivotal role in solidifying our position as one of the leading providers of technology solutions in the healthcare industry and continues to drive innovation and growth within the business.

    Prior to joining Rauland, Cameron was with Cerner in a variety of roles for 23 years, most recently as managing director for the Asia Pacific Region.

  • Emarson Victoria, General Manager - Product & Experience

    With over 25 years in product management, user experience and technology innovation, Emarson is bringing a wealth of product development and user experience knowledge to the business.

    Emarson joined Rauland in 2015 and has since consistently driven innovation throughout the organization. He has deep expertise in multi-channel, multidevice product development and a proven track record of launching commercially successful products. He also has experience in the Startup scene, working on the world's first automated video editing technology.

    He is passionate about all things digital, health tech and AI, and enjoys building and mentoring high-performance tech teams to meet their fullest potential.

    Prior to joining Rauland, Emarson held Product and Technology leadership roles within Australia and Singapore.

  • Craig Byth

    Craig Byth, General Manager - Client Services

    Craig has been a dedicated member of Rauland for more than 20 years, making significant contributions to the company’s growth and success.

    Since joining Rauland in 2004, Craig has held various leadership positions across the business to deliver great client outcomes. Throughout this period, he has also completed undergraduate and postgraduate studies in Business.

    Craig has contributed to major projects throughout Australia and New Zealand whilst leading our client services team. He’s passion for client success has played a pivotal role in ensuring the smooth delivery of our platform whilst providing exceptional support and value to our customers.

    Craig’s commitment and dedication serve as a testament to the amazing culture and people at Rauland.

  • Kristy Apland, Manager - Business Services

    With close to a decade of experience working at Rauland, Kristy currently manages teams in various commercial functions including Finance, Safety, IT, Contracts, Facilities and Quality Assurance.

    Kristy is a qualified Chartered Accountant with significant strategic financial management and corporate governance experience. In her role as Manager Business Services, Kristy is responsible for ensuring the on-going financial sustainability of the business and meeting all statutory reporting requirements.

    Kristy applies her passion for financial analysis and reporting, together with a strong knowledge of legal, contractual and procurement process to support the strategic goals of the business, while effectively mitigating risk. She holds a Bachelor of Business - Accounting and a Bachelor of Science - Biomedical Science from the University of Technology Sydney.

    Prior to joining Rauland, Kristy was an Audit Senior at Nexia Australia.

  • Vickie Knight, Clinical Services Executive

    Vickie brings a deep level of clinical knowledge and experience to the team. Together with the Clinical Team, Vickie is responsible for engaging our healthcare customers to ensure the successful clinical implementation of our Concentric Care platform.

    She has over 25 years of clinical experience within the healthcare sector and began her career as a Registered Nurse. She holds a Bachelor of Nursing and a Masters in Health Science Education and has completed her PhD at The Kirby Institute, Faculty of Medicine at UNSW.

    Vickie has built a career as a Clinical Consultant specialising in clinical re-design and innovation. She also has significant experience in multi-centre research and accreditation projects for the NSW Department of Health and Local Health Districts, across rural and metropolitan areas.

    Outside of Rauland, Vickie is a Conjoint Lecturer at the Kirby Institute of UNSW and is passionate about driving excellence in the facilitation and education of healthcare.

  • Rachael Bissell, General Manager - New Zealand

    With over 25 years of experience working within the medical industry, Rachael brings a deep understanding of the New Zealand health system and exceptional leadership skills to Rauland.

    Her background in oncology precision medicine has equipped her with valuable insights into patient care and the importance of leveraging technology to improve health outcomes.

    Passionate about improving patient equity and outcomes across the New Zealand health system, Rachael is dedicated to transforming how healthcare professionals collaborate, communicate and deliver care.

    Prior to joining, Rachael held key leadership positions in organisations such as Elekta and New Zealand Medical.

  • Rene Bota, Manager - People & Culture

    Rene has been a core member of Rauland since joining in 2014. With over 20 years of experience in HR, finance and admin management, Rene brings extensive leadership and people management skills to the team.

    Her background in human resources has equipped her with valuable insights into staff care and the importance of building a people-first culture to attract, hire and retain top talent, which allows us to continue leading the digital transformation of the healthcare sector.

    Passionate about fostering a caring work environment for our team, Rene has introduced exciting P&C initiatives such as our Talent Management System and Learning Leave aiding career development, an Employee Assistance Program and Employee Benefits Scheme driving wellbeing and employee engagement.

    Prior to joining Rauland, Rene held a Finance and Admin managerial position at Morpheas Media Pty Ltd for over 7 years.

  • Lucas Jordaan, Sales & Business Development Manager - VIC, TAS & SA

    Lucas has a background in Electronic Engineering and brings 20 years of experience across Engineering, Sales and Management to the team.

    He has spearheaded major sales projects such as the New Royal Adelaide Hospital and the Frankston Hospital redevelopment. He is outcome focused and firmly believes that technology is a great enabler for success, and this belief fuels his passion for bringing a positive impact to businesses, communities and individuals through his work here at Rauland.

    Prior to joining Rauland, Lucas held key leadership roles within Engineering and Sales in organisations such as Philips and ST Micro Electronics, both locally and overseas.

  • Tony Ellwood, Sales & Business Development Manager - NSW & ACT

    Tony joined Rauland in 2018 and brings over 20 years of Sales and Business Management experience to the team.

    Tony has worked in different industries, contributing to the growth of various customer-facing businesses that involve technology and extensive people management. He started his career in the Biotechnology sector and has since progressed to hold Senior Management roles within various organisations.

    Throughout his career, Tony has developed a deep expertise in business development, specialising in the optimisation of business processes and business strategy development for technology companies seeking growth.

    Tony is passionate about health tech and enjoys seeing his projects come to life in hospitals across NSW and ACT.

  • Tony Monch, Sales & Business Development Manager - QLD & NT

    Oliver has a background in IT and brings over ten years of experience in business development and account management.

    Since joining Rauland in 2018, Oliver has taken on various roles supporting Sales, Product and Operational teams to connect and better deliver patient care.
    Most recently, he has taken on the role of Sales Manager looking after QLD and NT to support, plan and deliver innovative health technology to our customers.

    Oliver is passionate about healthcare technology for the positive impact it brings to people and his community.

  • Mark Stevenson, Clients & Operations Manager - NSW

    Mark has been a core member of Rauland since joining the team in 2012. He has accumulated over 19 years of experience in operations and logistics management, with expertise in the healthcare and supply chain management sectors.

    Mark has managed and led large scale healthcare technology projects and services across rural and metropolitan areas, in particular acute and aged care facilities across NSW. Always with a focus on collaborating with our customers and partners to deliver high quality outcomes.

    Prior to joining Rauland, Mark held key operational leadership roles in CEVA logistics and Linfox.

  • Jack Harris

    Jack Harris, Clients & Operations Manager - QLD

    Jack's journey at Rauland began as a Project Manager, a role that has since evolved into his current position as the Client Services and Operations Manager for Queensland and the Northern Territory.

    Working at the forefront of health technology, Jack derives immense satisfaction from elevating patient care through innovative solutions and fostering cross-functional collaboration between Sales, Product, and Operational teams.

    Since joining Rauland, he has contributed to major projects throughout Australia and New Zealand and has in-depth expertise in project management.

  • Wolf Beinlich, Clients & Operations Manager - VIC, SA, TAS

    Wolf joined Rauland as a Service Manager for VIC and has since progressed to a Client Services and Operations Manager overseeing VIC, SA and TAS. He is a well-seasoned IT professional and brings over two decades of IT experience to the team.

    Wolf has deep expertise in ICT systems infrastructure, service delivery and team management with a focus on delivering exceptional outcomes for clients.

    Prior to joining Rauland, Wolf held key leadership roles within IT and Operations both overseas and locally.

A culture of creativity and excellence.

Rauland is home to a culture of excellence - promoting creativity, lean thinking and active learning in every interaction both in and outside of our business. Built from the ground up, and with 30 years in the game, we’re a team that backs each other, giving our all, every day. These are the values we play by.

Wellbeing

Looking out for and after the wellbeing of our people, and the people we work with.

Teamwork

Building a collaborative team approach to everything we do at Rauland.

Accountability

We commit and we deliver on all that we say and do for each other and our customers.

Integrity

We consistently do what is right by each other, our customers and the clinicians and carers we support.

Work Ethic

We always get the job done, working together to exceed the expectations of our industry.

Customer Focus

Our customer’s priority is our priority. We’re on their team, just as they’re on ours. We scale and succeed together.

The extra mile.

From the Rauland Development Cycling Team to sustainable innovation, we’re committed to going the extra mile for the health and wellbeing of both people and planet. Explore our initiatives below.

  • Sustainability.

    We’re passionate about our role in the world and our responsibility in the workplace to deliver innovative solutions that are not only industry-leading in performance, but in sustainability too. From packaging to energy usage, sustainability drives our decision making at every point in our process.

  • Wellness, wellbeing and learning.

    As a leading healthcare provider, we believe in the power of wellness and wellbeing, as well as active learning, to create a more rewarding company culture that helps everyone be at their best. We pride ourselves in not only the care of our customers and those they care for, but the care of our people.

  • In the community.

    With six locations in two countries, Rauland lives at the heart of the communities we work in. We’re proud to be an employer that values equality, diversity and inclusion. We’re also proud participants in supporting the next generation of athletes with our very own Rauland Development Cycling Team.

Working at Rauland.

With 31 years in the game, we have some of the best in the business on our team, and good times to boot. Discover more about the people, culture and careers of Rauland below.

We take care of our people.

At Rauland, our people make a meaningful difference every day to the lives of carers and to the people they are caring for. We reward this accordingly - beginning with a competitive salary, top-notch office environments and staff award and recognition schemes - right through to a range of top tier benefits. Our performance driven culture is reflected in our approach to flexible work – wherever you’re working, we’ll set you up to achieve success.

  • On-going Education

    Our focus on excellence and on-going improvement is backed by programs to provide the education and training our staff need to keep moving forward. From our Learning Bank that offers extra leave for professional development, to in-house training and mentoring – we offer the time, resources and guidance you need to craft a rewarding career.

  • Growth and Opportunity

    With innovation always on our minds, you will have the opportunity to learn about and explore new technologies and ideas. Working alongside our strong global network of industry leading partners you will play a role in the evolution of best practice design and business process, and see technologies and processes deployed that impact lives daily within the healthcare sector.

  • Work-life Balance

    We understand life happens outside of work and we’re ready to support our staff through life’s milestones and challenges. Our parental leave policy offers primary carers up to a total of 11-weeks paid parental benefits and secondary carers 4 weeks paid parental leave - to make sure caregivers can spend the time they need with children and family. We encourage all staff to take annual leave to recharge and relax – and a range of other leave benefits such as bereavement and carers leave are there to support you during those times that really matter.

Career Opportunities

Here’s a list of our current career opportunities open for application at Rauland Australia. We’re proud to be an employer of choice, so if you’re interested in a rewarding career with Rauland Australia, we’d love to hear from you.

Service Technician

Brisbane Based

Due to an extensive pipeline of current and future work, we are seeking a self-motivated, proactive and solution focused individual, to join our Brisbane based Service team, in the newly created additional role of Service Technician.

Casual Customer Service Representative

Brisbane Based

We would like to add your vibrant personality and strong communication skills to our lovely team who are enthusiastic and caring, serious about excellent customer service, taking ownership of their responsibilities and having each other's backs.

Service Technician

Melbourne Based

Aligned with our dedication to customer centricity and to ensure our Victoria team are equipped to support the pipeline of current and future projects, we are seeking a self-motivated, proactive and customer centric technician, to join us in the position of, Service Technician based in Bendigo.

Field Service Technician

Melbourne Based

Aligned with our dedication to customer centricity and to ensure our Victoria team are equipped to support the pipeline of current and future projects, we are seeking a self-motivated, proactive and customer centric technician, to join us in the position of, Service Technician based in Melbourne.

Communications Technician

New Zealand Based

Aligned with our dedication to customer centricity and to ensure our New Zealand team are equipped to support the pipeline of current and future projects, we are seeking a self-motivated, proactive and customer centric technician, to join us in the newly created additional position of, Communications Technician based in Christchurch.

Service Coordinator

Sydney Based

If you are driven by customer focus, strong communication, accountability and variety, then this is the role for you!

We currently have a great opportunity for someone with a passion for excellence - relationship management, planning, problem solving and being involved at varying levels and stages of operations.

Project Manager

Sydney Based

Due to considerable growth in services, we are seeking a self-motivated and energetic professional who is passionate about excellence in project delivery, excited about continuously challenging themselves, developing their knowledge and taking ownership of their responsibilities.

Account & Business Development Manager

Brisbane Based

+ Are you looking to drive change and make a meaningful difference?
+ Do innovative and sustainable technology solutions pique your interest?
+ Are you ready to join a market leader, who is committed to growing you?

Systems Integrator / Systems Engineer - QLD

Brisbane Based

+ Join an industry-leading technology company driving innovation in healthcare
+ Relish the opportunity to develop your skills further!
+ Enjoy the continuous challenge of variety across systems architecture, deployment, and post-sales support
+ Market leader in integrated health and aged care technology solutions
+ Enjoy the company of a dynamic team, who take ownership of challenges and have each other’s backs

Leading Hand/Site Superviser - Electronic Systems Installation

Sydney Based

In this role, you will oversee the installation of electronic systems into health care settings from greenfield builds to retrofits within operational hospitals and residential care facilities. You will coordinate, oversee, drive, and own the successful delivery of our technology installation projects across both Sydney and regional NSW.

We’re committed to exceeding quality standards

As a responsible organisation, we vouch for having a robust Quality Management system in place to manage our systems and processes to the highest level of quality.

The Quality Management System in our NSW Head Office is ISO 9001:2015 certified and our health technology equipment is fully compliant with Australian regulatory requirements and industry standards.