Dandenong, Melbourne VIC
Why us
At Rauland, we are transforming healthcare with leading digital health solutions that truly make a difference. Our Concentric Care platform, fuelled by locally developed technology, supports our 400+ customers in tackling critical health challenges every day. Built from the ground up and with 30+ years in the game, we’ve grown to a team of more than 215 passionate people across six locations in Australia and New Zealand. We are driven by curiosity and committed to advancing outcomes for everyone in healthcare.
As we continue to expand, envision being part of a company that’s ready to seize new opportunities, innovate and make an impact. By joining us at Rauland, you’ll be a part of our exciting journey of innovation and growth and experience a rewarding and fulfilling place to build your career.
The role:
We want you, to be our Brand Representative across various Monash Health sites, to sell, support and collect payment from hospital patients, who have or wish to purchase the historical television entertainment channel.
- Employment Type: Casual
- Locations of work: Mainly Clayton, Kingston & Moorabbin Hospitals and back up Dandenong and Casey Hospitals.
- Possible Schedules: Day, (9:30-14:30 or 9:30-18:00) Afternoon (14:30-19:30) & Weekend Shifts (12:00-18:30)
- Possible Hours: Up to 15 – 20 per week depending on operational needs.
- Requirements: You will need reliable transport and be flexible and willing to work all locations and shifts listed above.
How would you contribute to our success?
- Developing and maintaining close working relationships with clients and hospital staff
- Educating patients on the product and services available to them, the use of these services and successfully converting these discussions into sales.
- Effectively trouble shoot and resolve any disruption to services.
- Adequately manage payment plans and collection of payments, escalating any concerns.
- Ensuring all invoices, accounts, and reports are accurately generated, issued and or administered and on time in accordance with the necessary standards and regulations.
What will make your application stand out?
- Your tech savviness
- Your natural customer service skills and confidence, to approach and develop new customers
- Your work ethic and desire to do your best every day
- Your flexibility as hours may change with business needs
- Your self-motivation, ability to work unsupervised and pride you take in your work
- Your empathy, discretion and professionalism when dealing with patients
- Proven customer service and cash handling experience
- Your own reliable transport, car insurance, and valid driver licence
What can you expect in return?
In addition to getting your foot in the door of an organisation that is at the forefront of digital health transformation, is offering its employees the opportunity to do truly meaningful work and is committed to growing you.
You can expect to be part of a supportive and inclusive working environment, where you’ll be challenged, feel valued and trusted, and gain full access to all career opportunities, to apply for the opportunity to remain on with us in a permanent capacity, through our commitment to internally advertise al vacancies company wide.
Interested?
If you have the experience we are looking for and you wish to join a company where you can have pride and passion in what you do, please APPLY NOW and submit your application form below!
Inclusion and diversity at RaulandÂ
Here are Rauland we are committed to providing an inclusive workforce and to continuously challenging ourselves on how we can improve this offering. If you are excited and passionate about this opportunity but would like us to consider how we could amend our role requirements or workplace practices, to better include you, and/or ensure you are set up for success, we would still love to hear from you!
