Woolloongabba, Queensland based
- Are you looking for casual work and available to work weekends?
- Excellent Customer Service and communication skills
- Casual Role
Why us
Here at Rauland, we are step-changing the lived experience of those in health and aged care, whether they be employees, patients, or their families, through disruptive and groundbreaking sustainable technologies. Australian owned and operated for more than 30 years with 235 employees spread across six Australian states, and New Zealand, our people are passionate, customer-centric, inquisitive, and determined to challenge the status quo, to deliver exceptional care to our customers. In a period of significant growth, our solutions uniquely position us to capitalise on the pipeline of existing and upcoming work across our regions, and combined we believe these are just some of the reasons that contribute to why working at Rauland, is a rewarding and fulfilling place to build your career.
The role:
We want you, to be our Brand Representative across various Monash Health sites, to sell, support and collect payment from hospital patients, who have or wish to purchase the historical television entertainment channel.
- Employment Type: Casual
- Locations of work: Princess Alexandra Hospital
- Possible Schedules: Day, (9:30-14:30 or 9:30-18:00) Afternoon (14:30-19:30) & Weekend Shifts (12:00-19:30)
- Possible Hours: Up to 15 – 20 per week depending on operational needs.
- Requirements: You will need reliable transport and be flexible and willing to work all locations and shifts listed above. Additionally, you will have to be compliant with the current vaccination requirements in QLD
- National Police Certificate that has been issued within the last 12 months
How would you contribute to our success?
- Developing and maintaining close working relationships with clients and hospital staff
- Educating patients on the product and services available to them, the use of these services and successfully converting these discussions into sales.
- Effectively trouble shoot and resolve any disruption to services.
- Adequately manage payment plans and collection of payments, escalating any concerns.
- Ensuring all invoices, accounts, and reports are accurately generated, issued and or administered and on time in accordance with the necessary standards and regulations.
What will make your application stand out?
- Your tech savviness
- Your natural customer service skills and confidence, to approach and develop new customers
- Your work ethic and desire to do your best every day
- Your flexibility as hours may change with business needs
- Your self-motivation, ability to work unsupervised and pride you take in your work
- Your empathy, discretion and professionalism when dealing with patients
- Proven customer service and cash handling experience
- Your own reliable transport, car insurance, and valid driver license
What can you expect in return?
In addition to getting your foot in the door of an organisation that is at the forefront of digital health transformation, is offering its employees the opportunity to do truly meaningful work and is committed to growing you.
You can expect to be part of a supportive and inclusive working environment, where you’ll be challenged, feel valued and trusted, and gain full access to all career opportunities, to apply for the opportunity to remain on with us in a permanent capacity, through our commitment to internally advertise all vacancies company wide.
Interested?
If you are a proactive, detail-orientated and have a passion for driving project success and are looking for and you wish to join a company where you can have pride and passion in what you do, please APPLY NOW and submit your application form below!
Inclusion and diversity at RaulandÂ
Here are Rauland we are committed to providing an inclusive workforce and to continuously challenging ourselves on how we can improve this offering. If you are excited and passionate about this opportunity but would like us to consider how we could amend our role requirements or workplace practices, to better include you, and/or ensure you are set up for success, we would still love to hear from you! Â
