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The introduction of a quiet environment achieved a significant reduction in nurse call response time at Cabanda Care.
Cabanda Aged Care
Cabanda Care provides the full spectrum of care for up to 150 frail aged and younger disabled people with a 52-unit Residential Village comprising 42 Independent Living Units and 10 Long Term Rental Units, as well as Permanent Residential Care, Centre Based Respite, Dementia Unit and Social Support Group.
The ChallengeÂ
Staff at Cabanda Care had identified several improvements they wanted to achieve to further enhance resident care outcomes. Cabanda was focused on reducing alarm noise and associated alarm fatigue that was being experienced by staff, improving staff response times to resident calls and creating a peaceful living environment by reducing alarm noise experienced by residents and their families.
The SolutionÂ
Cabanda Care implemented the Responder nurse call and workflow solution to achieve a quiet environment. Mobile devices were provided to the care team, the noisy annunciators were silenced and tailored nurse call workflows were implemented to ensure carers received event information just for the residents in their care.
Clinical OutcomesÂ
A before and after study was conducted and on average there were 271 audible alarms per day. The total alarm noise impacting on residents and the care staff was 20.3 hours a day and was reduced to 3.7 hours after implementation. There was a 31 per cent reduction in the time it took to respond to resident calls, ensuring residents were attended to faster.
Anecdotally, staff report that it is easier to locate each other with the mobile devices releasing more time to care for residents.
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