Rauland Australia

Concentric
Care Platform

A unified way to care

Transform the care journey. Unlock clinical outcomes.

One platform, one partner, one point of focus. Concentric Care connects care between the people and places who need it most⁠—providing a vantage point on clinical and care outcomes.

One platform

Concentric Care is a comprehensive, integrated technology platform. It transforms clinical communication and care collaboration, empowering care teams to deliver the highest-quality care through streamlined workflows and data-driven decisions.

One partner

We make it simpler and easier for care decision makers to manage their investment in care. With us, providers get a dependable technology partner, giving them a full set of solutions they need to achieve their goals. Our integrated platform brings leading technologies and teams together for improved outcomes.

One point of focus

Concentric Care is designed to deliver greater control, flexibility and care in an effort to make a tangible difference. Clinicians are empowered by a single point of focus that is user, clinician and enterprise-friendly and aligned to their workflows, enabling them to collaborate more efficiently and transforming care results.

Concentric Care

Responder

Our nurse call and workflow solution in focus

Our nurse call and workflow solution provides healthcare professionals with confidence to realise enhanced communication, increased efficiencies and collaboration and support improved quality care in a quieter, safer care environment.

Responder Enterprise

Responder Enterprise is a centralised nurse call and workflow solution that enables future integrations of care technologies and enhances care team efficiencies. Its scalable architecture provides a foundation to support and improve the way healthcare is delivered and managed across departments, buildings and operational units.

Our nurse call and workflow solution in focus

Our nurse call and workflow solution provides healthcare professionals with confidence to realise enhanced communication, increased efficiencies and collaboration and support improved quality care in a quieter, safer care environment.

Responder 5

The Responder 5 nurse call and workflow solution enables easy and efficient communication with health consumers. Together with Insight can provide organisation-wide analytics, reporting and dashboards to uncover true insights for transformation.

Concentric Care

Responder

Our nurse call and workflow solution in focus

Our nurse call and workflow solution provides healthcare professionals with confidence to realise enhanced communication, increased efficiencies and collaboration and support improved quality care in a quieter, safer care environment.

Responder Enterprise

Responder Enterprise is a centralised nurse call and workflow solution that enables future integrations of care technologies and enhances care team efficiencies. Its scalable architecture provides a foundation to support and improve the way healthcare is delivered and managed across departments, buildings and operational units.

Our nurse call and workflow solution in focus

Our nurse call and workflow solution provides healthcare professionals with confidence to realise enhanced communication, increased efficiencies and collaboration and support improved quality care in a quieter, safer care environment.

Responder 5

The Responder 5 nurse call and workflow solution enables easy and efficient communication with health consumers. Together with Insight can provide organisation-wide analytics, reporting and dashboards to uncover true insights for transformation.

Concentric Care

Concierge

Our engagement and entertainment solution in focus

Concentric Care Concierge provides an enjoyable, personalised consumer experience in the room or at the point of care as well as supports clinical efficiency.

HiMed

The HiMed engagement solution brings the future of telehealth, entertainment and patient engagement to the bedside. With telehealth capabilities, Concierge HiMed becomes a leading solution to empower consumer to be connected, informed and proactive in their care journey Whether it’s a call from a loved one or a family conference, accessing a tailored care plan while in care, or needing an urgent request for a consultation with a remote specialist— HiMed keeps those in care in touch with the things that matter most, and often without the need for direct staff assistance.


Our engagement and entertainment solution in focus

Concentric Care Concierge provides an enjoyable, personalised consumer experience in the room or at the point of care as well as supports clinical efficiency.

SmartTV

Concierge SmartTV provides consumers with entertainment and engagement services as an ‘end of the bed’ experience. It provides a range of value-added services to ensure consumers remain connected and engaged in a healthcare environment..
Concierge SmartTV is fully controlled using the integrated Nurse Call Handset. Consumers may also take advantage of its casting capabilities to fully enjoy their entertainment of choice.

Concentric Care

Reach

Our communication and collaboration solution in focus

Concentric Care Reach provides real-time communication and collaboration capability for all members of the care team.

Duress

The Reach duress solution enables healthcare staff to have confidence in knowing that in the event of an emergency, help is available at the touch of a button. Customised workflows support communication, ensuring the right person receives the message as quickly as possible. From sophisticated personal duress solutions to nurse stations, Reach provides communication in any event.


Our communication and collaboration solution in focus

Concentric Care Reach provides real-time communication and collaboration capability for all members of the care team.

Messaging

Reach Messaging is an essential component of the communication suite, supporting all members of the care team in real-time communication. Whether it’s an urgent message to a colleague or a group broadcast, Reach Messaging ensures your team stays connected when it matters most.

Concentric Care

Pinpoint

Find what you need, where you need it

Concentric Care Pinpoint provides leading Real-Time Location Systems to optimise workflows through location accuracy.

Pinpoint

Pinpoint offers a complete view of the movements of assets within a healthcare facility using industry-leading real-time location systems to enhance efficiency of workflows.

Monitoring and data management converge to create a leading solution for asset management to meet workflow demands,in the quickest and most reliable way.

Concentric Care

Lighthouse Safety Monitoring

Discreet safety monitoring for fall detection and mitigation

Lighthouse Safety Monitoring is a complete solution for protection of privacy and dignity of health consumers at risk of falls in a healthcare setting. Through discreet fall detection and management workflows, the technology supports fall prevention strategies, increases safety and provides higher quality of care.

Acute Care

Complete protection of patient privacy 24/7 with unobtrusive panels removing the need for cameras, ensuring patient safety and wellbeing.

Reduce fall-related lengths of stay and costs associated with in-patient falls with rapid detection and continuous monitoring.

Seamless integration ensures that when a fall is detected it is communicated directly to the Responder nurse call and workflow solution for immediate response.

Discreet safety monitoring for fall detection and mitigation

Lighthouse Safety Monitoring is a complete solution for protection of privacy and dignity of health consumers at risk of falls in a healthcare setting. Through discreet fall detection and management workflows, the technology supports fall prevention strategies, increases safety and provides higher quality of care.

Aged Care

Complete protection of resident privacy 24/7 with unobtrusive panels removing the need for cameras, ensuring resident safety and wellbeing.

A safe and home-like environment is provided without the need of wearables such as bracelets, buttons and pendants.

Seamless integration ensures that when a fall is detected it is communicated directly to the Responder nurse call and workflow system for immediate response.

Concentric Care

Lighthouse

Greater visibility into care workflows for improved care journeys in a single overview

Concentric Care Lighthouse provides accurate, real time information and greater transparency of the entire patient journey in an instant.

Lighthouse

From connectivity to transparency, workflow to accountability and efficiency, Concentric Care Lighthouse enables health professionals to view the entire journey of a patient from admissions to handover up to discharges in a single digital overview.

Lighthouse digitises many manual, paper-based solutions, supporting digital transformation across the patient journey and enabling operational improvements to better support care flows.

Concentric Care

Lighthouse Vantage Intervention

Transforming advanced life support outcomes

Vantage Intervention, powered by Redivus Health, brings focus, control and accuracy to rapid response MET calls for a more confident and well-documented emergency response in the most urgent moments of an in-hospital medical emergency.

Vantage Intervention

Vantage Intervention helps rapid response teams to follow intervention guidelines precisely and obtain detailed event documentation automatically and accurately, which helps to reduce outcome variability and brings confidence to the emergency teams.

Accurate documentation is produced to enable a more complete record of the event to be captured and easily shared with other healthcare professionals or directly integrated with an EMR. By streamlining documentation, clinical team members can spend more time delivering patient care.

Concentric Care

Insight

Instant actionable workflow data you need to succeed

Tailored to meet the specific needs of the healthcare facilities, Insight provides access to analytics on everything from team performance to opportunities for improvement.

Acute Care

Concentric Care Insight provides carers with easy access to meaningful, real-time reporting and analytics tool to help them easily understand trends and performance to support improved patient outcomes and safety.

Insight provides a single consolidated view across the entire acute care environment, with flexibility to analyse data at the unit, wing or facility level using interactive and visually engaging dashboards.

Instant actionable workflow data you need to succeed

Tailored to meet the specific needs of the healthcare facilities, Insight provides access to analytics on everything from team performance to opportunities for improvement.

Aged Care

Concentric Care Insight provides easy access to meaningful, real-time reporting and analytics tool to help aged care facilities easily understand trends and performance to support improved resident outcomes and safety.

Insight provides a single consolidated view across the entire aged care environment, with flexibility to analyse data at the ward, department or facility level using interactive and visually engaging dashboards.

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