Immediate assistance and support in emergency situations
Concentric Care Reach Duress is a solution designed to meet the safety and security needs of healthcare professionals and other staff members working in a care environment. It supports rapid and efficient response to emergency situations via single-touch duress alarm activation, continuous monitoring and optimised location accuracy and tracking.
Reach Duress provides real time, precise location tracking to ensure duress location is accurately defined to direct responders to the right location. Recognising duress events are often not static, the response team will receive alerts to their mobile devices as and when the location changes.
Smart, automated workflows with built-in escalations streamline event responses such as text based messages, voice conference calls and ongoing location updates to ensure every duress event is a coordinated response, optimising response times.
Reach Duress can be deployed on modern clinical mobile devices, eliminating the need for staff to carry multiple devices at the same time. The mobile device can also be used for data entry, retrieval, communication and other notifications.
Reach Duress allows staff to send a duress alert silently, without creating excessive noise that may trigger aggression or cause the event to escalate. Staff receive reassurance that the alert has been raised making them feel safe and aware that help is on its way.
Reach Duress can be integrated with Concentric Care Insight to provide care teams and management a holistic view of incidents, monitor status of all events and responses to enable effective post-incident analysis and drive improvements in duress response over time.
Mobile duress technology provides a layer of protection to healthcare workers so they can work with confidence, knowing that should anything happen they have the support they need.
Dr Vickie Knight
Clinical Services Executive at Rauland Australia
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