Concierge HiMed brings telehealth, entertainment, and patient engagement to the bedside. It supports infection control and keeps patients connected and engaged during their hospital stay.
Upon admission to the hospital, patients are assigned a phone number with ‘follow me’ technology in case a patient changes rooms. This allows the patient to easily keep in contact with family and friends by receiving and making calls.
Provide patient care information and education right at the bedside. Concierge HiMed gives patients and their support network information about their treatment scheduling, discharge planning or everyday activities. It supports efficient patient flow by reducing barriers and delays to on-time discharge and the easy to use system allows for a single sign on via RFID and easy EMR access at the bedside.
Empower patients with access to hospital and ward information, education and induction, patient feedback and surveys, patient care plan, goals and appointments. Patients can also easily access room controllers such as lights and blinds and complete meal ordering via Concierge HiMed.
Immerse your residents in an interactive world of entertainment. Concierge HiMed provides on-demand movies, television and radio, on-boarding games, social media access and personal BYOD hotspot.
Whether it’s a call from a loved one a family conference or an urgent request for a consultation with a specialist remotely – Concierge HiMed ensures the patient is connected with things that matter most with its video chat and conferencing capabilities. Concierge HiMed is equally supports infection control management thanks to its virtual rounding capabilities.
Concierge HiMed provides an unprecedented level of convenience and sophisticated control to patients. It features a variety of entertainment, education, call and conferencing capabilities and personalised services all at the patient’s bedside.
Concierge HiMed keeps patients in touch with the things that matter most, oftentimes without the need for direct staff assistance. It allows capabilities such as telehealth, information access, and emergency care response services to seamlessly integrate into clinical workflows and provide a unified solution for multiple healthcare needs, allowing clinicians to dedicate more time to patient care.
“Concierge is a great example of how technology can be used to provide clinicians with timely and efficient access to the information they need to make more accurate decisions, ultimately delivering a higher level of safety and efficient care.”
