A multi-purpose engagement solution that provides an enjoyable, personalised experience and clinical efficiency in the room at the point of care.
Concierge creates a beautiful in room experience, bringing seamless technology solutions together, improving clinical workflows while keeping those in care engaged.
Concierge HiMed provides an unprecedented level of convenience and engagement, plus real-time access to clinical information via direct integration with hospital systems.
Concierge SmartTV provides entertainment and engagement services as an ‘end of the bed’ experience. It offers a range of value-added services to ensure care recipients remain connected and engaged.
Concierge supports a connected health experience at the bedside, offering industry-leading communication and connectivity solutions that efficiently, safely and economically reduce the workload on clinical staff while keeping those in care highly engaged with a variety of digital entertainment, education and personalised services.
Automation of the meal ordering system using Concentric Care HiMed has resulted in a 10% reduction in food wastage at Gold Coast University Hospital.
95% reduction in meal swaps and lost orders through the use of HiMeds at Gold Coast University has enhanced operational efficiencies and patient satisfaction.
Clinical staff can have secure access to view and edit electronic health records (EMR) while patients stay connected and entertained by access to phone, internet, TV and video on demand.
“We use around 600 items in the kitchen and all of them are now linked with allergy warnings and therapeutic diet codes. We can now manage the risks much better.”
“We use around 600 items in the kitchen and all of them are now linked with allergy warnings and therapeutic diet codes. We can now manage the risks much better.”
“We use around 600 items in the kitchen and all of them are now linked with allergy warnings and therapeutic diet codes. We can now manage the risks much better.”
“We use around 600 items in the kitchen and all of them are now linked with allergy warnings and therapeutic diet codes. We can now manage the risks much better.”
Case Study
Integrated hospital communications support St Stephen’s in delivering exceptional patient care
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Gosford Hospital improves patient safety and quality of care with quiet environment
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Gold Coast University Hospital leverages technology to transform patient meal ordering
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Knox Private Hospital improves patient satisfaction and quality of care with quiet environment
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