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The current technology environment in aged care facilities often includes separate, disconnected systems that fail to consider the long term impact of care delivery models and ever-evolving complex needs of residents.Ā Ā
These fragmented systems not only lead to outdated and error-prone processes but also hinder providers from meeting key quality indicators and ultimately compromising resident care quality and safety.Ā
The key to tackling this challenge is in embracing a successful digital aged care strategy that is built around an enterprise care collaboration and workflow platform that consists of end-to-end solutions with simple, standardised and intelligent care workflows. This approach not only improves resident outcomes but also enhances the experiences of both residents and care staff.Ā
Letās discover the best ways to achieve a digital aged care facility through an enterprise platform approach.Ā
Key elements to your platform solutionĀ
When choosing an enterprise platform for your facility, consider whether it supports the following digital health functions:Ā
- Fall prevention: manage resident fall risk and bring attention to the intervention points when fall risks are elevatedĀ Ā
- Care team coordination and collaboration: solutions should enhance care communication and coordination between staff and improve interaction with residentsĀ Ā
- Location awareness: RTLS capabilities for wireless nurse call staff location support and resident monitoringĀ Ā
- Quiet environment: audible alert systems should be assessed for the work and living environment and delivered discreetly to relevant staff members onlyĀ
- Single device strategy: a unified smart device for data entry/retrieval, communications, notifications with location services including staff safety enhancement with duress capabilityĀ
- Intelligent messaging engine: integrate multi-mode messaging, combining text, voice (one-to-one and group) and paging into one central communication flow solution for faster response times to resident queriesĀ
- Resident engagement: support patient-centred healthcare delivery to enhance resident engagement and experienceĀ
- Data and insights: standardise data collection across the care continuum for continuous improvement and predictive analyticsĀ
Benefits of a unified platformĀ
A centralised digital smart platform offers several benefits that align to Aged Care Quality Indicator Program:Ā Ā
- Resident satisfaction: a single-device strategy ensures care staff and residents are in continual contact, improving response times and resident careĀ
- Care staff satisfaction: care staff tend to be more satisfied when they can work in a modern, well-supported environment as more time is spent on resident care rather than low value tasksĀ
- Clinical outcomes: standardised best practice guidelines and enable quick uptake of new policies, procedures and standards, which can all have a positive impact on clinical outcomesĀ
- Continuous improvement: with access to real-time data and analytics, providers can monitor the quality of care they provide and make improvements where necessaryĀ
RecommendationsĀ
To establish a digitally-enabled personalised care aged care strategy it is recommended to take the following actions:Ā
- Establish a shared vision digital aged care partnershipĀ
- Engage clinical and care stakeholdersĀ
- Decide on open standards and robust interoperability for the chosen technologiesĀ
- Simplify having all capabilities into one single enterprise platformĀ
- Create end-to-end resident-centric workflows using flexible systemsĀ
- A continuous improvement mindset through agile and iterative approachesĀ
Ā
Unlock the potential of enterprise platforms for your aged care facility with Rauland. Contact us today to find out how we can help your facility become a digital service.Ā
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