Reach

Unifying Critical
Communication
Workflows

Concentric Care

Unifying Critical
Communication
Workflows

Concentric Care

Reach

Safeguard personal safety and care
through coordinated communication

Concentric Care Reach is a multi-disciplinary critical communication
solution that allows for greater support, collaboration and instils
confidence in teams to remain connected and informed at the right time.

Reach Duress process flow

Safeguard personal safety and care
through coordinated communication

Reach Duress process flow

Safeguard personal safety and care
through coordinated communication

Concentric Care Reach is a multi-disciplinary critical communication solution that allows for greater support, collaboration and instils confidence in teams to remain connected and informed at the right time.

Reach Duress process flow

Reach for Messaging,
Communication & Duress

Reach Duress

Immediate assistance and support in duress events to enhance staff safety

Reach Messaging

Efficient, coordinated critical communication that keeps staff connected and informed

Reach for Messaging,
Communication & Duress

Critical messaging at the right time
for the right person

Multi-disciplinary messaging solution across a healthcare network where staff can
communicate with each other, with each other and care receivers, with innovative location
based personal safety and mobile duress capabilities, while also providing centralise
access to Electronic Medical Records (EMR), data entry/retrieval, communication,
notifications and more.

Critical messaging at the right time for the right person

Multi-disciplinary messaging solution across a healthcare network where staff can communicate with each other, with each other and care receivers, with innovative location based personal safety and mobile duress capabilities, while also providing centralise access to Electronic Medical Records (EMR), data entry/retrieval, communication, notifications, and more.

Critical messaging at the right time for the right person

Multi-disciplinary messaging solution across a healthcare network where staff can communicate with each other, with each other and care receivers, with innovative location based personal safety and mobile duress capabilities, while also providing centralise access to Electronic Medical Records (EMR), data entry/retrieval, communication, notifications, and more.

Single device strategy

Eliminate the need for staff to carry multiple devices at the same time to enhance efficiency and staff satisfaction

Staff safety

Increased confidence addressing duress and other safety alerts

Voice-enabled response

Faster response times to alerts for individual, group and teams via real-time communication among responders

Advanced location awareness

Central point of presence and accuracy in discoverability of people and assets

Duress

Location based technology for tracking, alerting and safeguarding a team member calling for assistance in a duress event.

Clear, concise event information with regular updates
Response team coordination for timely assistance
Accurate detection and updates of location to event responders as event evolves
Pop up notifications for new events, event location updates or status changes

Notifications

Event communication and notification workflow management.

Trigger customisable notifications via audio or banners with different tones and colours depending on the urgency / priority of the particular event
Notifications for site exits, reminding staff to leave device onsite

Messaging

Automated, dynamic message orchestration via mobile devices.

Receipt and management of system messages and tasks
Real time messages and notifications about patient alarm, nursing staff and building management events
Alerts of events that are still active and need to be actioned, versus which events have been completed
View on the mobile app previously actioned and completed events

Task management

Easy to manage priorities associated with dynamic environments, especially high priority events.

Auto staff presence

Automated staff location identification facilitated by Bluetooth Low Energy (BLE) based location systems. This allows identification of staff in room, care time per staff member, instant cancellation of any nurse call activity once in room.

Reach features

Duress

Location based technology for tracking, alerting and safeguarding a team member calling for assistance in a duress event.

Clear, concise event information with regular updates
Response team coordination for timely assistance
Accurate detection and updates of location to event responders as event evolves
Pop up notifications for new events, event location updates or status changes

Notifications

Event communication and notification workflow management.

Trigger customisable notifications via audio or banners with different tones and colours depending on the urgency / priority of the particular event
Notifications for site exits, reminding staff to leave device onsite

Messaging

Automated, dynamic message orchestration via mobile devices.

Receipt and management of system messages and tasks
Real time messages and notifications about patient alarm, nursing staff and building management events
Alerts of events that are still active and need to be actioned, versus which events have been completed
View on the mobile app previously actioned and completed events

Task management

Easy to manage priorities associated with dynamic environments, especially high priority events.

Auto staff presence

Automated staff location identification facilitated by Bluetooth Low Energy (BLE) based location systems. This allows identification of staff in room, care time per staff member, instant cancellation of any nurse call activity once in room.

1. Safeguarding attendance

With automated escalation processes, Reach ensures a rapid, coordinated and informed response, prioritising the outcome of timely event attendance.

2. Action with accountability

Reach enables those involved to collaborate and provides increased confidence, knowing any event has been communicated, received and is being actioned.

Improved Outcomes

2. Single device strategy

Eliminate the need for staff to carry multiple devices at the same time to enhance efficiency and staff satisfaction.

Quote

"Usually there is such a high level of emotion during a code, but the app helped keep everyone calm, feel in control and take it step by step."

Jenifer Brewer, ICU Nurse

Healthcare Professionals Need Protection In The Home

The need to protect nurses and physicians in home environments has accelerated as a direct result of disruptions caused by COVID 19, an increase in mental health issues and the push to keep elderly people living at home longer. More and more healthcare workers are calling for devices that can protect them in the home such as mobile duress. Duress needs to be mobile as workers may not be able to reach fixed alarms and responders don’t know where they are if they move. The concept of ‘hospital in the home’ or virtual care has gained traction and will only accelerate in future years.

Healthcare Professionals Need Protection In The Home

The need to protect nurses and physicians in home environments has accelerated as a direct result of disruptions caused by COVID 19, an increase in mental health issues and the push to keep elderly people living at home longer. More and more healthcare workers are calling for devices that can protect them in the home such as mobile duress. Duress needs to be mobile as workers may not be able to reach fixed alarms and responders don’t know where they are if they move. The concept of ‘hospital in the home’ or virtual care has gained traction and will only accelerate in future years.

Healthcare Professionals Need Protection In The Home

The need to protect nurses and physicians in home environments has accelerated as a direct result of disruptions caused by COVID 19, an increase in mental health issues and the push to keep elderly people living at home longer. More and more healthcare workers are calling for devices that can protect them in the home such as mobile duress. Duress needs to be mobile as workers may not be able to reach fixed alarms and responders don’t know where they are if they move. The concept of ‘hospital in the home’ or virtual care has gained traction and will only accelerate in future years.

Concentric Care
Responder Enterprise

A centralised, scalable communication solution to support and enhance communication across departments, buildings and multiple facilities.

Enterprise

Hospitals

Aged Care

Clinical Outcomes

Clinical Teams

Management

IT & Operations

Clinical Communication, Collaboration & Workflow

Nurse Call & Workflow

Patient & Resident Engagement

Critical Communication & Duress

Asset Management

Workflow Management

Patient & Resident Safety

Clinical Decision Support

Analytics & Reporting

Our Projects

Our Case Studies

News & Events

Our Company

Our Team

Working at Rauland

Unifying Critical Communication Workflows

Concentric Care

Reach

Unifying Critical Communication Workflows

Unifying Critical Communication Workflows

Concentric Care

Reach

Safeguard personal safety and care through coordinated communication

Safeguard personal safety and care through coordinated communication

Safeguard personal safety and care through coordinated communication

Reach for Messaging, Communication & Duress

Reach Duress

Immediate assistance and support in duress events to enhance staff safety

Reach Messaging

Efficient, coordinated critical communication that keeps staff connected and informed

Reach for Messaging, Communication & Duress

Reach Duress

Immediate assistance and support in duress events to enhance staff safety

Reach Messaging

Efficient, coordinated critical communication that keeps staff connected and informed

Critical messaging at the right time for the right person

Critical messaging at the right time for the right person

Critical messaging at the right time for the right person

Single device strategy

Eliminate the need for staff to carry multiple devices at the same time to enhance efficiency and staff satisfaction

Staff safety

Increased confidence addressing duress and other safety alerts

Voice-enabled response

Faster response times to alerts for individual, group and teams via real-time communication among responders

Advanced location awareness

Central point of presence and accuracy in discoverability of people and assets

Reach features

Duress

Location based technology for tracking, alerting and safeguarding a team member calling for assistance in a duress event.

Clear, concise event information with regular updates

Response team coordination for timely assistance

Accurate detection and updates of location to event responders as event evolves

Pop up notifications for new events, event location updates or status changes

Notifications

Event communication and notification workflow management.

Trigger customisable notifications via audio or banners with different tones and colours depending on the urgency / priority of the particular event

Notifications for site exits, reminding staff to leave device onsite

Messaging

Automated, dynamic message orchestration via mobile devices.

Receipt and management of system messages and tasks

Real time messages and notifications about patient alarm, nursing staff and building management events

Alerts of events that are still active and need to be actioned, versus which events have been completed

View on the mobile app previously actioned and completed events

Task management

Easy to manage priorities associated with dynamic environments, especially high priority events.

Auto staff presence

Automated staff location identification facilitated by Bluetooth Low Energy (BLE) based location systems. This allows identification of staff in room, care time per staff member, instant cancellation of any nurse call activity once in room.

Reach features

Duress

Clear, concise event information with regular updates

Response team coordination for timely assistance

Accurate detection and updates of location to event responders as event evolves

Pop up notifications for new events, event location updates or status changes

Unifying Critical
Communication
Workflows

Unifying Critical
Communication
Workflows

Unifying Critical
Communication
Workflows

Safeguard personal safety and care
through coordinated communication

Safeguard personal safety and care
through coordinated communication

Safeguard personal safety and care
through coordinated communication

Reach for Messaging,
Communication & Duress

Reach for Messaging,
Communication & Duress

Critical messaging at the right time
for the right person

Concentric Care
Responder Enterprise

Concentric Care
Lighthouse Safety Monitoring

Concentric Care
Responder Enterprise

Concentric Care
Pinpoint

Concentric Care
Lighthouse Safety Monitoring