Critical communication that keeps staff connected and informed
Concentric Care Reach Messaging is a communication solution that delivers the simplicity of a unified system to efficiently manage critical communications that occur in healthcare facilities to enable greater support, collaboration and communication within care teams.
Concentric Care Reach Messaging seamlessly integrates with your existing systems, enabling you to take full advantage of your existing infrastructure investment. It also allows facilities to choose their smart device of choice and eliminate paging systems, enhancing communication flow and flexibility within care teams.
Reach Messaging captures data from a variety of input systems and outputs to multiple devices in diverse formats with the capability to customise messaging to suit the event, the priority and the recipient. A rapid and informed response can be ensured via built-in automated escalation processes.
Reach Messaging provides immediate access to a secure voice conference bridge, ensuring open collaboration and communication between all members of the response team. Staff can join the conference call from any location and any device, supporting fast and efficient response coordination required for critical code blue, emergency or duress events.
With automated escalation processes, Reach ensures a rapid, coordinated and informed response, prioritising the outcome of timely event attendance.
Eliminate the need for staff to carry multiple devices at the same time to enhance efficiency and staff satisfaction.
Reach Messaging is designed to help staff prioritise tasks and direct notifications and alerts depending on the needs in each facility, reducing alarm fatigue and enhancing workflow efficiency of care teams.
“We’re now able to confidently confirm the attending team within on average 2 minutes and 11 seconds; previously we had to allow at least 10 minutes before the team could be confirmed.”
