Barwon Health, McKellar Centre
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The introduction of Concentric Care Lighthouse at McKellar Centre achieved significant operational improvements to better support patient care and flow.
Barwon Health, McKellar Centre
The McKellar Centre of Barwon Health is a publicly funded, 100-bed inpatient rehabilitation centre in Victoria, Australia which operates as a separate campus of the Barwon Health regional acute-care hospital. The Centre provides services in the areas of rehabilitation, geriatric evaluation and management and palliative care.
The ChallengeÂ
Barwon Health was relying on a manual paging process, whereby team members received a Code STEMI alert on their pager. Overall confidence in the paging process had reduced overtime due to delivery instability and the inability to confirm an alert had been received.Â
The SolutionÂ
In order to facilitate a patient’s safe discharge from inpatient rehabilitation care, the individual goals and needs of the patient and family must be addressed. In attending to these needs, a variety of tasks are identified and must be coordinated and completed by health professionals from a range of disciplines. This coordination requires a high degree of team engagement, communication and accountability.Â
Every patient’s journey and progress towards discharge was displayed on large whiteboards on each ward. Limitations of this method included the requirement of staff to be in a single physical location to view and update information, and the risk of accidental loss of data when information was altered.
Clinical OutcomesÂ
Reference:
Rolls D, Khanna S, Lloyd N, Reeson A, Jayasena R, McCormick C, Hakkennes S. Before-after evaluation of patient length of stay in a rehabilitation context following implementation of an electronic patient journey board. International Journal of Medical Informatics, 134, 2020, 104042, ISSN 1386-5056, https://doi.org/10.1016/j.ijmedinf.2019.104042. Accessed 21/10/24 at https://www.sciencedirect.com/science/article/pii/S1386505619306057.
Reference:
Rolls D, Khanna S, Lloyd N, Reeson A, Jayasena R, McCormick C, Hakkennes S. Before-after evaluation of patient length of stay in a rehabilitation context following implementation of an electronic patient journey board. International Journal of Medical Informatics, 134, 2020, 104042, ISSN 1386-5056, https://doi.org/10.1016/j.ijmedinf.2019.104042. Accessed 21/10/24 at https://www.sciencedirect.com/science/article/pii/S1386505619306057.
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