Rauland Australia

Elevating the Care
Experience
with
Concierge

Concentric Care

Concierge

Engagement & Entertainment

Elevating the Care
Experience
with
Concierge

Elevating the Care
Experience
with
Concierge

Concentric Care

Concierge

An interactive entertainment and
engagement experience

A multi-purpose engagement solution that provides an enjoyable, personalised experience
and clinical efficiency in the room at the point of care.

An interactive entertainment and engagement experience

A multi-purpose engagement solution that provides an enjoyable, personalised experience and clinical efficiency in the room at the point of care.

An essential tool for digital
engagement in healthcare

Concierge creates a beautiful in room experience, bringing seamless technology solutions
together, improving clinical workflows while keeping those in care engaged.

Concentric Care Concierge HiMed

Concierge HiMed provides an unprecedented level of convenience and engagement, plus real-time access to clinical information via direct integration with hospital systems.

Concentric Care Concierge SmartTV

Concierge SmartTV provides entertainment and engagement services as an ‘end of the bed’ experience. It offers a range of value-added services to ensure care recipients remain connected and engaged.

An essential tool for digital engagement in healthcare

Concierge creates a beautiful in room experience, bringing seamless technology solutions together, improving clinical workflows while keeping those in care engaged.

A premium, all round connected
health experience with Concierge

Concierge supports a connected health experience at the bedside, offering industry-
leading communication and connectivity solutions that efficiently, safely and economically
reduce the workload on clinical staff while keeping those in care highly engaged with a
variety of digital entertainment, education and personalised services.

Food Wastage Outcome

Automation of the meal ordering system
using Concentric Care HiMed has resulted
in a 10% reduction in food wastage at Gold
Coast University Hospital.

Meal Swap Reduction

95% reduction in meal swaps and lost
orders through the use of HiMeds at
Gold Coast University has enhanced
operational efficiencies and patient
satisfaction.

Clinical and User Solution

Clinical staff can have secure access to view
and edit electronic health records (EMR) while
patients stay connected and entertained by
access to phone, internet, TV and video on
demand.

A premium, all round connected health experience with Concierge

Concierge supports a connected health experience at the bedside, offering industry-leading communication and connectivity solutions that efficiently, safely and economically reduce the workload on clinical staff while keeping those in care highly engaged with a variety of digital entertainment, education and personalised services.

Food Wastage Outcome

Automation of the meal ordering system using Concentric Care HiMed has resulted in a 10% reduction in food wastage at Gold Coast University Hospital.

Meal Swap Reduction

95% reduction in meal swaps and lost orders through the use of HiMeds at Gold Coast University has enhanced operational efficiencies and patient satisfaction.

Clinical and User Solution

Clinical staff can have secure access to view and edit electronic health records (EMR) while patients stay connected and entertained by access to phone, internet, TV and video on demand.

Testimonial

Case Studies

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Case Studies

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Case Studies

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Case Studies

Case Study

Box Hill Hospital

Eastern Health’s Box Hill Hospital completes its redevelopment with future-ready communication solutions

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Case Study

St Stephen’s Hospital

Integrated hospital communications support St Stephen’s in delivering exceptional patient care

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Case Study

Gosford Hospital

Gosford Hospital improves patient safety and quality of care with quiet environment

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Case Study

Gold Coast University Hospital

Gold Coast University Hospital leverages technology to transform patient meal ordering

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Case Studies

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Related Products

Related Products

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Responder

Improve response time and care with faster, real-time communication with patients and residents.

Concentric Care
Lighthouse

Easily identify operational improvements with real-time data to better support patient care and flow.

Concentric Care
Lighthouse Safety Monitoring

Reduce fall risks and increase safety via discreet fall prevention technology.

Schedule a demo

Contact us today to learn more about
our digital health solutions

Schedule a demo

Contact us today to learn more about our digital health solutions

Schedule a demo

Contact us today to learn more about our digital health solutions

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