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Rauland Australia

Nurse call and workflow systems for improved response times and care

Simplified, efficient nurse call and workflow for enhanced care

Easy and efficient communication to improve response time and care.

Concentric Care Responder is a nurse call and workflow solution that enables direct two-way communication between staff and residents or patients through wired or wireless devices, with smart connectivity extending to non-clinical teams. Staff can efficiently understand care needs, provide reassurance that help is on the way and respond more efficiently, supporting streamlined workflows and more responsive care.

Concentric Care
Responder 5

Connecting people, technology and better outcomes

Quiet environment Advanced integration Voice-enabled communication Cost-effective solution

Quiet environment

Responder allows patients and residents to communicate and alert healthcare staff without creating excessive noise, fostering a tranquil environment and improving staff satisfaction.

Responder can seamlessly integrate with wireless phones or pagers, enabling you to take full advantage of your existing infrastructure investment, enhancing communication flow and flexibility within care teams.

Responder provides direct two-way voice-enabled communication to reduce response times and respond to requests quickly and efficiently. A nurse can call directly into the room to clarify requests and reassure them in real time - putting patients and residents at ease.

Responder is a more affordable nurse call system to implement and maintain than Responder Enterprise, making it an ideal choice for smaller healthcare facilities.

Critical messaging at the right time for the right person

Multi-disciplinary messaging solution across a healthcare network where staff can communicate with each other, with each other and care receivers, with innovative location based personal safety and mobile duress capabilities, while also providing centralise access to Electronic Medical Records (EMR), data entry/retrieval, communication, notifications, and more.

1.

Improved response times for better care

Responder nurse call enables caregivers to call directly into a patient or resident room from a wireless device, providing immediate two-way communication to respond to requests and alerts. This supports faster responses and a higher standard of care.

Improved outcomes

2.

Clinical workflow

Nurse call events are sent directly to the appropriate staff member’s wireless device, keeping staff connected to patients while on the move. Direct communication saves time by eliminating multiple room visits and supporting faster response time.

3.

Enhance satisfaction for all

Improves patient experience with more responsive, attentive care. Responder Enterprise gives those under care a voice while reducing alarm fatigue and interruptions, helping care teams stay focused on care.

Responder Enterprise

A centralised, scalable communication and workflow solution to support and enhance communication delivered and managed across departments, buildings and multiple facilities 

Concentric Care Unify

Bring critical systems together in one intelligent messaging and analytics platform, helping aged care teams work smarter, respond faster and deliver stronger outcomes for residents.

Related article

The introduction of the quiet environment reduced alarm noise by 388 hours. This is a significant step towards reducing alarm fatigue amongst staff and improving patient safety outcomes.

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