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Rauland Australia

Roadmap to Successful Healthcare Outcomes in WA: Highlights from the Healthcare Leaders Breakfast

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Original article by Talking HealthTech.

In this episode of Talking HealthTech,was recorded live at the Healthcare Leaders Breakfast, hosted by Peter Birch and featuring a panel of senior decision-makers from across Western Australia’s health sector, including:

  • Jacqueline Leeds, CEO – Rauland Australia and New Zealand
  • Vickie Knight, General Manager – Clinical Services, Rauland Australia and New Zealand
  • Tim Leen, Executive Director – Research & Innovation, Department of Health (WA Health)
  • Claire Lake, Chief Nursing Information Officer – Sydney Children’s Hospitals Network
  • Bradley Guelfi, Senior Solution Architect – St John of God Health Care

The panel discussed digital transformation in healthcare as Western Australia enters the largest health system expansion in its history

Key Takeaways:

  • Capture the workarounds: When technology doesn’t quite fit the way people work, frontline staff find a way. They more than just a workaround, they are a window into what people need, what gets in their way and how work really happens.

  • Model and simulate before implementing: Before asking people to change the way they work, take the time to understand what that change will feel like in practice. Testing real-world scenarios can uncover the challenges that aren’t always visible on paper.

  • Invest in discovery and design: Good technology starts with listening. Spending time with the people who use it every day helps create solutions that fit their reality, support their work and make their day a little easier.

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