Through our strategic partnership with Rauland AMETEK Inc. in the US, we provide our customers with innovative Nurse Call solutions that change the way clinicians and carers communicate, connect and care.
Behind every great business, there’s a great story. Here’s ours.
We have proudly served the healthcare industry for over 29 years, and while we’ve evolved through and experienced great changes in innovation - one thing has remained the same: the passion of our people, and the care they bring to our business and the 360 customers our business cares for, every day.
Together, we’re proud to provide a new perspective on care for acute, aged and mental health care providers throughout Australia and New Zealand. Our platform, Concentric Care, delivers a single point of focus from a single trusted partner, providing a platform for change in the way clinicians and carers communicate, connect and care. Concentric Care provides our customers with a more complete, end to end technology experience, making the most of their investment in care.
From seamless solutions that work the way clinicians and carers do, to clear communication that saves lives—the future of healthcare is found in Concentric Care. With our platform every one of our solutions shares the same centre, connecting care between the people and places who need it most, while providing a vantage point on clinical and care outcomes for a better world.
Our platform partners.
Our technology partners play an important role in the innovation of our platform and the continued improvement of Concentric Care’s suite of solutions. Learn more about our leading industry partnerships.
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Rauland AMETEK Inc.
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Siemens AG
Our longstanding partnership with Siemens AG, enables our customers the best access to industry-leading connectivity solutions in entertainment and engagement.
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Tetronik
Tetronik continues to transform customer communication with Concentric Care. Mission critical messaging solutions ensure customers receive the right messages, in the right places, at the right time, every time.
360 customers.
One platform.
The solutions of the Concentric Care platform are scalable to support the unique requirements of our family of 360 customers throughout Australia and New Zealand. Every platform is built bespoke to match the size and complexity of each operation. Our loyal customers range from Australia’s largest state hospitals to regional providers of care.
Whitepaper
Sepsis: A deadly killer
Concentric Care supports the early detection and management of sepsis by presenting real-time, highly visual information and alerts to the care team. This helps to ensure efficient management of the time to intervention and consistency in care, while respecting clinicians workflows and preferences.
Solution Impact Study
McKellar Centre achieves positive patient outcomes with digital transformation
The introduction of Concentric Care Lighthouse at Barwon Health McKellar Centre achieved significant operational improvements to better support patient care and flow.
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Improved
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Easy Access
to Patient
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Improved
Patient
Care Time
Solution Impact Study
Gold Coast University Hospital leverages technology to transform patient meal ordering
Automation of the meal ordering system using Concentric Care Concierge has achieved operational efficiencies, improved patient safety and a better patient experience.
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Improved
Patient
Safety -
Improved
Patient
Experience -
Increased
Patient
Satisfaction -
Improved
Operational
Efficiency
Solution Impact Study
Gold Coast University Hospital Implements Quiet Environment
The Silent In-Patient Unit enabled nursing staff to better support the delivery of safe, high-quality services with reduced alarm fatigue amongst staff, and improved patient safety and continuity of patient care.
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Reduced
Response
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Improved
Continuity
of Care -
Quieter
Patient
Environment -
Reduction
in Alarm
Fatigue3
Solution Impact Study
Barwon Health achieves improved Code STEMI efficiency with automated messaging
The Concentric Care Reach messaging system has eliminated the uncertainty of Code STEMI alerts being received by team members, and significantly reduced risk.
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Reduced
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Efficiency -
Reduction
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Improved
Staff
Experience
Solution Impact Study
Gosford Hospital improves patient safety and quality of care with quiet environment
The Responder Nurse Call and Clinical Workflow solution has reduced alarm noise to effectively address risk associated with alarm fatigue.
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Improved Staff Experience
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Reduction in Alarm Fatigue
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Operational Efficiency
Working at Rauland.
With 29 years in the game, we have some of the best in the business on our team, and good times to boot. Discover more about the people, culture and careers of Rauland below.
It’s our people that make the platform.
With 152 staff across six locations throughout Australia and New Zealand, it’s the people behind the platform that create the industry-leading experience of Concentric Care.
Cameron Burt, Chief Executive Officer
Kristy Aspland, Manager - Business Services
Craig Byth, General Manager - Client Services at Rauland Australia
Emarson Victoria, General Manager - Product & Experience
Vickie Knight, Clinical Services Executive
René Botha, Manager – People & Culture
Jenny Docherty, Marketing & Communications Manager
Rae Millership, Consulting Services Manager
Mathew McKernan, Principal Solutions Architect
Wolf Beinlich, Client Services & Operations Manager - VIC, SA & TAS
Lucas Jordaan, Sales & Business Development Manager - VIC, TAS & SA
Mark Stevenson, Client Services & Operations Manager NSW
Tony Ellwood, Sales & Business Development Manager NSW & ACT
Jack Harris, Client Services & Operations Manager - QLD
Grant Thomson, Sales and Business Development Manager - QLD & NT
Joanne Wilkinson, Account and Business Development Manager
Oliver Monch, Account and Business Development Manager
Elizabeth de Angelis, Account and Business Development Manager
Nicholas Smith, Estimator
Alison Lindqvist, Key Account Executive
Amanda Barbone, Account & Business Development Manager
Darek Kosmalski, Customer Support & Pre Sales Engineer
Jadon Boyton, Junior Estimator
James Lockett, Account & Business Development Manager
Alishya Gillham, Account & Business Development Manager
Leonie Mulheran, Corporate Accounts Manager - Residential Aged Care
Borg Sayabath, Proposal & Delivery Manager
Tanya Bishop, Executive Assistant
Dennis Watts, Product Support Specialist
Sam Soubra, Engineering Manager
Karlyn Treston, Clinical Applications Specialist
Shanje Liu, Clinical Applications Specialist
Trusha Patel, Clinical Applications Specialist
Jenna Taylor, People & Culture Officer
Brooke Matthews, Senior Coordinator - Community Engagement
Marco Scaccia, Graphic Designer
Vera Morgan, Marketing Coordinator
Josh Stranger, Graphic and Multi-media Designer
Katarina Maros, Project Manager
Meet more of our teamShow less of the team
For available positions, join us at Careers.
Our Board Members.
Meet our Board with over 35 years of in-depth knowledge and experience in the healthcare and technology industry.
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Steve Gomes, Executive Director and Chairman
With over 35 years in the industry, Steve's focus is on working with the healthcare community to create solutions that help them collaborate, make improved clinical decisions, and provide patient-centred care.
Throughout his career Steve has enjoyed driving the transformation of healthcare technology and communications to deliver better healthcare outcomes.
Steve is incredibly proud of the team at Rauland Australia and Rauland New Zealand who come to work each day ready to push the boundaries and deliver innovative healthcare communication solutions that are robust, yet flexible enough, to stand the test of time.
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Charles Lynam, Advisory Board Member
Charles joined Rauland’s new Advisory Board in 2021.
Charles has extensive experience in advising small and large businesses on growth, operations, governance, post-merger management and project evaluation, in Australia and overseas.At Macquarie Bank he led the healthcare banking segment, was the global Chief Operating Officer for Macquarie’s investment advisory business, and a leadership team member of various private equity funds where he undertook deal assessment and negotiation.
Previously he worked as a consultant with McKinsey & Co. advising clients globally on post-merger management and operational improvement, and he is currently a health-technology business investor and executive director.
He has undergraduate degrees in engineering and computer science from the University of Sydney, and an MBA from the Australian Graduate School of Management.
For available positions, join us at Careers.
A culture of creativity and excellence.
Rauland is home to a culture of excellence - promoting creativity, lean thinking and active learning in every interaction both in and outside of our business. Built from the ground up, and with 29 years in the game, we’re a team that backs each other, giving our all, every day. These are the values we play by.
Wellbeing
Looking out for and after the wellbeing of our people, and the people we work with.
Teamwork
Building a collaborative team approach to everything we do at Rauland.
Accountability
We commit and we deliver on all that we say and do for each other and our customers.
Integrity
We consistently do what is right by each other, our customers and the clinicians and carers we support.
Work Ethic
We always get the job done, working together to exceed the expectations of our industry.
Customer Focus
Our customer’s priority is our priority. We’re on their team, just as they’re on ours. We scale and succeed together.
Working at Rauland.
With 29 years in the game, we have some of the best in the business on our team, and good times to boot. Discover more about the people, culture and careers of Rauland below.
The extra mile.
From the Rauland Development Cycling Team to sustainable innovation, we’re committed to going the extra mile for the health and wellbeing of both people and planet. Explore our initiatives below.
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Sustainability.
We’re passionate about our role in the world and our responsibility in the workplace to deliver innovative solutions that are not only industry-leading in performance, but in sustainability too. From packaging to energy usage, sustainability drives our decision making at every point in our process.
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Wellness, wellbeing and learning.
As a leading healthcare provider, we believe in the power of wellness and wellbeing, as well as active learning, to create a more rewarding company culture that helps everyone be at their best. We pride ourselves in not only the care of our customers and those they care for, but the care of our people.
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In the community.
With six locations in two countries, Rauland lives at the heart of the communities we work in. We’re proud to be an employer that values equality, diversity and inclusion. We’re also proud participants in supporting the next generation of athletes with our very own Rauland Development Cycling Team.
For available positions, join us at Careers.
We take care of our people.
At Rauland, our people make a meaningful difference every day to the lives of carers and to the people they are caring for. We reward this accordingly - beginning with a competitive salary, top-notch office environments and staff award and recognition schemes - right through to a range of top tier benefits. Our performance driven culture is reflected in our approach to flexible work – wherever you’re working, we’ll set you up to achieve success.
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On-going Education
Our focus on excellence and on-going improvement is backed by programs to provide the education and training our staff need to keep moving forward. From our Learning Bank that offers extra leave for professional development, to in-house training and mentoring – we offer the time, resources and guidance you need to craft a rewarding career.
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Growth and Opportunity
With innovation always on our minds, you will have the opportunity to learn about and explore new technologies and ideas. Working alongside our strong global network of industry leading partners you will play a role in the evolution of best practice design and business process, and see technologies and processes deployed that impact lives daily within the healthcare sector.
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Work-life Balance
We understand life happens outside of work and we’re ready to support our staff through life’s milestones and challenges. Our parental leave policy offers primary carers up to a total of 11-weeks paid parental benefits and secondary carers 4 weeks paid parental leave - to make sure caregivers can spend the time they need with children and family. We encourage all staff to take annual leave to recharge and relax – and a range of other leave benefits such as bereavement and carers leave are there to support you during those times that really matter.
For available positions, join us at Careers.
A career at Rauland.
Rauland is first and foremost a people-centred business. Our ability to attract, develop, reward and retain talented staff is central to achieving our exciting vision and growth plans to support digital transformation of the healthcare sector.
We’re building our team for the future and we’re always on the look-out for career professionals who are curious, inspired and bring new thinking to challenge the way we do things.
At Rauland we understand excellence is a team game. We invest in programs to support career development and learning allowing everyone to reach their full potential and enjoy a long and rewarding career with us.
We’re very focused on continuous improvement and finding ways to improve the user experience – I feel I’m doing my bit to support our healthcare workers and improve patient care, which is very satisfying.”
The best part of my job is when a Customer proudly walks me around their facility, thrilled with our solution and the outcomes they’re achieving.”
We're building solutions that make a real difference to patients and their families - being able to give back to society in this way really inspires me."
I really enjoy being able to collaborate and apply the deep knowledge and expertise we have in our team to make sure we always deliver our Customers a great outcome.”
I really enjoy travelling to different hospitals and communities; meeting people and making friends along the way.”
Career Opportunities
Here’s a list of our current career opportunities open for application at Rauland Australia. We’re proud to be an employer of choice, so if you’re interested in a rewarding career with Rauland Australia, we’d love to hear from you.
Project Manager – Health ICT
Melbourne or Sydney Based
Due to considerable growth in services, we are seeking a self-motivated and energetic professional who is passionate about excellence in project delivery, excited about continuously challenging themselves, developing their knowledge and taking ownership of their responsibilities.
Pre-sales Engineer - Electronics / ICT Solutions
Sydney Based
+ Put your stamp on this newly created role with a supportive, focused and successful team!
+ Support the sales of best of breed, innovative technology solutions ensuring meaningful outcomes in the health and aged care markets
+ Join a market leader with a solid history on a remarkable growth trajectory.
Software Engineer - Front End
Melbourne Based
Recent growth and success paired with our future vision has prompted the need to enhance our Development Team by adding proven and capable Front-End Engineering talent, as we are undertaking exciting new projects in a wide range of technologies.
Business Development Manager / AM – Residential Aged Care NSW/ACT
Sydney Based
+ Sell best of breed, innovative technology solutions ensuring meaningful outcomes in the aged care market
+ Relish being a consulting business partner, representing a market leader with a solid history and on a remarkable growth trajectory
+ Join a supportive, focused and successful team
Administration Officer - QLD
Brisbane: CBD & Inner Suburbs
We're looking for an Administration Officer to join our growing Brisbane Team. This role will keep you on your toes with a variety of tasks to assist our team. If you enjoy collaborating with and supporting your fellow workmates, we would love to hear from you.
Assembly Technician - VIC
Melbourne: CBD & Inner Suburbs
We have a fantastic opportunity for a Project Coordinator to join our growing team in Brisbane. Within this role you will be communicating with both internal staff and external suppliers and providing a high standard of customer service to our clients. This is your chance to provide valuable assistance in the delivery of industry leading projects within the healthcare sector. If you're looking for a diverse and team focused role please apply.
Installation Site Lead - VIC
Melbourne: CBD & Inner Suburbs
Interested in building a career in the dynamic healthcare technology and communications industry? We have a fantastic role in our VIC team for an Installation Site Lead. In this role you will coordinate, oversee, drive and own the successful delivery of our technology installation projects across VIC – during construction, retrofit and upgrade projects. If this role sounds like a step in the right direction for you, we would love to hear from you.
Installation Supervisor - NSW
Sydney: North Shore & Northern Beaches
Interested in building a career in the dynamic healthcare technology and communications industry? We have a fantastic role in our NSW team for a Installation Supervisor. In this role you will coordinate, oversee, drive and own the successful delivery of our technology installation projects across NSW – during construction, retrofit and upgrade projects. If this role sounds like a step in the right direction for you, we would love to hear from you.
Pre-Sales Engineer - NSW
Sydney: North Shore & Northern Beaches
Exciting opportunity for a technology-savvy, pre-sales support person to join our team in Sydney. If you enjoy working in a highly collaborative environment where you can apply your technical and problem-solving skills to supporting a growing sales team this could be a great role for you. This is a customer-facing role and your technical skills will be matched by strong presentation and communications skills - sound like a good fit? Please apply.
For available positions, join us at Careers.
We are a quality accredited organisation.
Committed to managing our business systems and processes in accordance with ISO 9001:2015. In addition to this, our equipment is fully compliant with Australian regulatory requirements and industry standards.
