Cairns Hospital is the largest major acute care hospital in Far North Queensland and is renowned for contributing to innovation and excellence in patient care. The Hospital services a community of more than 235,000 people covering an area extending from the Torres Strait in the north, south to Tully and Jumbin, and west to Normanton and Georgetown.
The new Concierge Patient Engagement system replaced the Hospital’s existing end of life solution and has been deployed across 312 in-patient beds. Rauland Australia will provide full implementation and on-going maintenance and support services to ensure the seamless delivery of high-quality services to patients.
The Concierge Patient Engagement system will allow patients at Cairns Hospital to access the following services: electronic meal ordering; entertainment and educational content; internet and email connectivity and patient surveys.
